Experience

1. 
   UMBC · DoITBaltimore, MD · Remote

   IT Support SpecialistDec 2023 – Present

   Part of the Division of IT support team, helping students and staff work through technical issues. Along the way I have built small Python tools to automate routine fixes and used a bit of data analysis to shape an FAQ system that brought response times down.

2. 
   Cisco SystemsRTP, NC

   Software Engineering InternSep 2025 – Nov 2025

   Came back to own the platform I had helped build, this time focused on making it fast and dependable. I profiled the frontend and cut interaction latency by around 40%, and brought recurring production incidents down by 35% so the platform stayed steady for the 5+ engineering teams leaning on it.

   Software Engineering InternJun 2025 – Aug 2025

   Built the first version of Cisco's internal MCP platform: a decoupled FastAPI and FastMCP server that let AI agents discover and call internal tools on their own, a Vue dashboard where 20+ engineers could onboard and manage 15+ tools, and an in-browser agent client to test them. It replaced a lot of manual wiring and tool-by-tool checking.

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